What is an 0800 free phone number?
0800 numbers give you a national presence and tells your customers that you are thinking about them! Because they are free to call, they won't be worrying about the cost, this is vital to retain caller interest and instigate the call initially. If you wish customers to extend their call to answer marketing research questions, or to listen to further product promotions they are more likely to do so if they are not worrying how much it is costing them!The same 0800 number can follow you to anywhere in the UK - you do not need to change your contact number even if you move your premises. This is a huge saving on re-printing headed paper and business cards, also ensuring no orders will be missed during the move.
What are
the marketing benefits?
0800 numbers give you the ability to track your
marketing campaigns - by assigning different
marketing numbers to different promotional
activities you'd be able to measure the
effectiveness of your marketing campaigns and
therefore alter your marketing strategy next
time to maximise the effectiveness.
Does the 0800 number replace my existing BT
number?
No. Your existing BT number will be retained -
both can work at the same time. That
means if someone is not aware of your new
marketing number and still calling you on your
BT number, the call will still get through to
you.
How do 0800
free phone numbers work?
You choose your new number, and this is
'pointed' or 're-directed' to one of your
existing 'target' telephone numbers. Your
existing number will work as it always has, you
simply now have two numbers that ring the same
line.
Are the
numbers registered to me?
Yes, all telephone numbers are registered
in your name. The number will stay with you for
as long as you want to use it.
How much do
callers pay to ring an 0800 free phone?
Callers will be charged nothing when calling
from a BT landline (Mobiles may vary between
mobile phone operators).
Can I have
more than one number?
Yes, you can have as many numbers
as you require.
I am an
individual, not a company, can I have an 0800?
Yes, although our ordering page asks for a
company name you can put "individual" or "sole
trader" down. Many individuals and sole traders
use 0800 numbers so as not to give out their
home number.
Can I choose
which 0800 number I have?
Yes, of course! When you enter the
ordering
page you will be presented with our
current list of numbers. You can choose
from within this list, we have hundreds of
different 0800 's to choose from.
Can I divert
my 0800 to a mobile number?
Yes! you can divert or 'point' to UK Landlines, Mobiles and 180 Countries Worldwide!
What else can my clever 0800 number do?
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Through your online control panel you can instantly change the Target number that they divert to, as well as configure most of the following additional features: |
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Hunt group divert This allows you to enter different numbers to divert to. If the first number is busy, or if there is no answer, the second will be tried. If the second number is busy, or if there is no answer, the third will be tried etc. You also have the option to divert to a built-in voicemail facility if the first, second or third number is busy (or if there is no answer) |
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Built-in voicemail: This is a simple but effective voicemail system that can take a message if a target number is busy or if there is no answer. Messages left in the voice mailbox are automatically emailed to an email address of your choice (configurable through the online control panel) for playback on a PC using the Windows Media player (included as standard in most versions of Windows). |
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Automatic opening times: You can set different opening and closing times for your organisation for each day of the week. Calls received on your Non Geographic Number will automatically be diverted to the voicemail system out of these hours. Alternatively, out of hours calls can be diverted to a fourth target number. |
Are there any
hidden costs?
Absolutely not! the table below gives you our
total cost for the service.
what will it cost me?
0800 Numbers |
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Key Points
1) You do NOT
need to install a new phone line.
2) You do not need to change your existing phone
number(s)
3) You customers cannot track where their calls
are being diverted to.
4) Calls can be re-diverted to a different
"target number" anytime free of charge (just use
your online control panel)
5) You can login at anytime to check your call
data so you can track the effectiveness of your
advertising.