0871 Numbers FAQ

Everything you ever wanted to know about 1stTC's 0871 euro numbers!
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What is an 0871 number?

An 0871 number is a Fixed Rate number. The caller always pays 10p/min when calling this number from anywhere in the UK. You as the 0871 owner, do not pay anything to receive the call.

0871 numbers give you a European reach and shows that your business is ready to trade across Europe and beyond. Calls to 0871 numbers can be forwarded to the following destinations: Austria, Belgium, Canada, Denmark, France Finland, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK, USA   Coming Soon: Andorra, Ireland & Liechtenstein

What are the marketing benefits?
You do not get charged to receive calls. You can divert your calls to UK, European and USA Landlines FREE of Charge, you need not disclose your company's geographic location, callers can be routed to any landline or mobile in the world

Does the 0871 number replace my existing BT number?
No. Your existing BT number will be retained - both numbers can work at the same time. That means if someone is not aware of your new marketing number and still calling you on your BT number, the call will still get through to you.

How do 0871 numbers work?
You choose your new number, and this number is 'pointed' or 're-directed' to one of your existing 'target' telephone numbers. Your existing number will work as it always has, you simply now have two numbers that ring the same line.

Are the 0871 numbers registered to me?
Yes, All 0871 telephone numbers are registered in your name. The number will stay with you for as long as you want to use it.

How much do callers pay to ring an 0871 number?
Callers will be charged at 10p / minute at all times when calling from a BT landline (Mobiles may vary between mobile phone operators).

Can I have more than one 0871 number?
Yes, you can have as many 0871 numbers as you require.

I am an individual, or sole trader can I have an 0871 number?
Yes, although our ordering page asks for a company name you can put "individual" or "sole trader" down. Many individuals and sole traders use 0871 numbers so as not to give out their home number.

Can I choose which 0871 number I have?
Yes, of course! When you enter the ordering page you will be presented with our current list of 0845 numbers. You can choose from within this list, we have hundreds of different 0800 numbers to choose from.

Can I divert my 0871 number to a mobile number?
Yes! you can divert or 'point' to UK Landlines, Mobiles and 180 Countries Worldwide!

What else can my clever 0871 number do?

Through your online control panel you can instantly change the Target number that they divert to, as well as configure most of the following additional features:

Hunt group divert This allows you to enter different numbers to divert to. If the first number is busy, or if there is no answer, the second number will be tried. If the second number is busy, or if there is no answer, the third number will be tried etc. You also have the option to divert to a built-in voicemail facility if the first, second or third number is busy (or if there is no answer)

Built-in voicemail: This is a simple but effective voicemail system that can take a message if a target number is busy or if there is no answer. Messages left in the voice mailbox are automatically emailed to an email address of your choice (configurable through the online control panel) for playback on a PC using the Windows Media player (included as standard in most versions of Windows).

Automatic opening times: You can set different opening and closing times for your organisation for each day of the week. Calls received on your Non Geographic Number will automatically be diverted to the voicemail system out of these hours. Alternatively, out of hours calls can be diverted to a fourth target number.

Are there any hidden costs?
Absolutely not! the table below gives you our total cost for the service.

what will an 0871 number cost me?

 0871 Numbers

Click to Order 0871

What's the set up cost? 15 - about 9.50 (one off fee)
How much is the line rental? 25 - about 16.00 per calendar month
How much to divert to UK landlines? FREE
Do I get any free minutes? N/a
Where will it divert to? UK Landlines, Mobiles and 180 Countries Worldwide
How much to divert to UK mobiles? Landline divert PLUS mobile network charge (depends on network time of day etc.)
How much do they cost to call? 10p / minute
How can I pay? Credit / Debit Card, Cash, Cheque, Postal Order or Bank Transfer

Special Offer

Sign up for additional 0800 / 0845 / 0870 numbers for only 3 PCM, with no signup paid annually in advance, excl. free minutes. N.B. prices are adjusted at invoice stage.

Calls to an 0871 UK & Euro USA Number can be diverted FREE of Charge to landlines in any of the Countries listed below

Austria Belgium Canada Denmark France
Finland Germany Greece Ireland Italy
Luxembourg Netherlands Norway Portugal Spain
Sweden Switzerland UK USA  

Key Points
1) You do NOT need to install a new phone line.
2) You do not need to change your existing phone number(s)
3) You customers cannot track where their calls are being diverted to.
4) Calls can be re-diverted to a different "target number" anytime free of charge (just use your online control panel)
5) You can login at anytime to check your call data so you can track the effectiveness of your advertising.


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