1stTC Contact

Like most online companies we use email as our main method of 1st contact - but were not being evasive! (see Below) we simply need to regulate our overheads to be able to offer you the cheapest possible telecom solutions!

 

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Assigned Personal Assistants
As a 1stTC customer you are assigned your very own personal assistant who will be at your mercy 24/7 (well almost!)

It's true, you will be given the email address and personal mobile phone number of your assigned slave, sorry assistant who will be available to you whenever they are awake! They are always helpful and friendly (possibly less so at 3am on a Sunday morning) and will do their very best to help you.

Now obviously they would prefer to have some semblance of a life, so we do ask you to keep the contact to the normal 9-5 office hours if you can. But, if you really have a pressing problem or question that just can't wait, please feel free to ruin their evening or weekend!

We may be making this sound like a light hearted joke, but we do take your business seriously, and we will be on hand whenever we can to help you.

24-7 Technical Assistance.
All our customers have technical support available 24hrs a day every day via our dedicated technical support team who are all based in the UK, so you won't have someone in a Bombay call centre who can't speak English very well.

Our 1st Contact Details

For a really speedy response please use the following:
 

Sales: sales@1sttc.com

Support: help@1sttc.com

Technical enquiries: techie@1sttc.com

 

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