Frequently Asked Questions

We have put together a selection of help files for you, they are split into different sections that deal with our services. If you are unable to find an answer please get in touch!


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Quick Overviews...

Service What it does? Why it's good?
Voice Numbers
Forwards inbound calls directly to any phone number, worldwide.

The service supports a variety of useful features, including call-hunting and unified messaging (voicemail delivery by email as MP3, message notification by SMS (text message)).

Allows frequent travellers to be contacted easily, regardless of where they are in the world.

Allows messages to be easily filed for future reference.

Fax Numbers
Receives faxes without a fax machine.

Faxes are delivered by email in a format of the customers choice (TIFF, PDF, etc) and a full set of records are available online, through the web control panel.

A Fax number gives you a dedicated fax line that is never engaged, without the hassle of a fax machine.
Puts the power of a professional switchboard at any company’s fingertips.

Our switchboard supports advanced switchboard features such as recorded voice scripts, multi-department call routing, mid-call transfers and ‘team divert’.

Allows small and medium-sized businesses to appear larger than they really are, the creates a solidly professional first impression.
Live Answering
Ensures that all callers are answered professionally. Live Answering is a receptionist-like human answering service, and is available 24/7 to take calls whenever the customer is unavailable.

Operators are trained to answer calls professionally and deliver a concise, focused message. Messages are emailed and sent by SMS.

Callers are more likely to leave a message with our answering service than on an automated voicemail system.

With Live Answering any company can have a 24 hour reception facility which projects an impressive image.

Dedicated FAQ Pages.

0207 London Numbers FAQ Page

0700 Personal Numbers FAQ Page

0800 Numbers FAQ Page

0845 Numbers FAQ Page

0870 Numbers FAQ Page

0871 Numbers FAQ Page

Free Switchboard FAQ Page

Live (human) Phone Answering FAQ Page


VOIP voice over internet protocol, is also known as internet calling, broadband telephony, sip, sip calling, broadband calling, internet telephony and a host of other weird and wonderful abbreviated wordings that no-one ever understands!
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